With our worldwide service network, we can support you with everything, whether you are on the shortest of journeys or taking on a global adventure. The BMW Motorrad service network offers you the highest standards of service thanks to professional expertise and BMW specialist workshop equipment.

Tel: 0191 5194455


Thinking and going one step further. ­­

BMW Motorrad Service Departments offer you a service qualit­y at the very highest of levels thanks to professional expertise and ultra-modern workshop equipment.

Our technicians have industry recognised qualifications which provides all BMW Motorrad customers with the highest standards of workmanship and efficiency.

BMW Motorrad workshops use genuine BMW Parts which have passed our rigorous quality tests giving you peace of mind, and an extensive warranty support should this be required.

Our promise to you

What You Can Expect

We want you to be 100% happy with your experience at a Motorrad Centre. We’ll provide you with a quote before any service work is performed and in many cases our Retailers will inform you of any additional work required using the latest video technology – allowing you to make a decision before the work commences.

Highly-Skilled Technicians

All work is carried out in accordance with BMW recommended motorycle service schedules and warranty conditions. Our Technicians are specially trained at a purpose-built Training Academy to equip them with the necessary skills and expertise to diagnose, service and repair BMW motorcycles.

Original BMW Parts

When the time comes to repair or maintain your BMW motorcycle, we use the quality parts your bike deserves. You can relax and enjoy your ride because every BMW Motorcycle Part is tested against our stringent standards and comes with a 2-year warranty.

Complimentary Vehicle Health Check

We will carry out a free of charge comprehensive vehicle health check when your bike is being serviced. The condition of all critical components and safety related items are checked including brakes, suspension and tyres.

End of Warranty Check

Before your original 2-year warranty runs out, we will invite you to come in for a free check. Our BMW Motorrad Technicians will check your bike for any warrantable faults that need our attention before your warranty expires and will fix these completely free of charge. This check can be carried out at the same time as your annual service, offering you the convenience of two services in just one visit!


We check every bike for any outstanding factory recalls or campaigns every time your bike is booked in for a service. These will be carried out free of charge.

Alternative Transportation

We can offer you alternative transport options when your bike is in for a service. Please discuss your requirements when booking a service with your Retailer.

Bike Wash

We will always offer you a complimentary bike wash after your bike is serviced. You will also find a wide range of BMW Motorrad CARE products for sale to help you keep your bike in tip-top condition.

While You Wait

All BMW Motorrad Retailers offer complimentary wi-fi and refreshments.

Keep an eye on your ride!

Keep an eye on your ride!

BMW TrakKING Adventure by Datatool is a Thatcham Approved GPS/GSM tracking system.


• 24/7/365 Monitored Solution
• Full journey history, uploaded automatically to the cloud
• Optional ‘pre alert’ text message with 5 texts per month included
• Virtually zero current draw when ignition is switched off
• Dedicated secure website access to view your journey history
• Optional location or event based reminders
• Optional ‘G Sense’ alert (tip over detection)

At the first sign of movement

TrakKING Adventure will send an SMS message to you advising the motorcycle is moving. If the movement continues and the bike is moved away from where it was parked, TrakKING Adventure will enter full alert mode and a notification will be sent to the dedicated 24/7/365 Vehicle Monitoring Team who, if the motorcycle is confirmed as stolen, will liaise with the Police to aid recovery.

In normal use

TrakKING Adventure will record the vehicle position every 20 seconds and upload that data to the cloud every 2 minutes, giving you a permament record of every journey. TrakKING Adventure is a true pan European product, with coverage available in all Western Europe and many countries beyond.

Did you know?

• Around 60 bikes are stolen every day in the UK.
• Around £8m worth of motorcycles are stolen every month.
• With a tracking system you have better than 4 out of 5 chance of recovering your stolen bike.
• A bike is over twice as likely to be stolen as a car.

Contact Us

With 24/7 monitoring and dedicated staff, TrakKING Adventure really does deliver peace of mind.

The unit is priced at £299 fitted and requires a subscription which can be paid monthly (£9.95) or annually (£109).

For more information or to make a booking, please contact us or use the enquiry form.

Servicing Offers

Our technicians at BMW Motorrad dealerships have extensive qualifications based upon advanced professional training programs which meet BMW worldwide benchmarks. Thus we can always offer you a premium quality service giving you complete peace of mind every time you visit a BMW dealership.

  • Service